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Mark Keil

John B. Zellars Professor of Computer Information Systems    

D.B.A., Harvard Business School
S.M., MIT Sloan School of Management
B.S.E., Princeton University


IT project management
Preventing IT project escalation
Identifying and managing IT project risks
Improving IT project status reporting
IT implementation and use


Joint Appointments

  • Professor, Department of Computer Science (joint appointment)
  • Professor, Institute for Health Administration (secondary appointment)

Dr. Mark Keil is the John B. Zellars Professor of Computer Information Systems at Georgia State University. He holds B.S.E., S.M., and D.B.A. degrees from Princeton University, M.I.T. Sloan School of Management, and Harvard Business School, respectively. He joined the Department of Computer Information Systems in the Robinson College of Business at Georgia State University in 1991 and also holds a joint appointment in GSU’s Department of Computer Science.

In 1994, he received the college’s Faculty Recognition Award for Outstanding Teaching. In 2000 and again in 2009, he was awarded the college’s Faculty Recognition Award for Distinguished Contributions in Research. In 2006, he received the University’s Alumni Distinguished Professor Award for outstanding achievements in scholarship, teaching, and service.

Keil’s research focuses on IT project management and includes work on preventing IT project escalation, identifying and managing IT project risks, improving IT project status reporting, and IT implementation and use.

He has published more than 80 refereed journal articles in such outlets as the MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Decision Sciences, Strategic Management Journal, IEEE Transactions on Engineering Management, Sloan Management Review, and California Management Review.

Keil is currently a senior editor for Information Systems Research and also serves on the editorial board of the Journal of Management Information Systems. He has previously served as a senior editor for the Information Systems Journal, associate editor for both MIS Quarterly and Information Systems Research, co-editor-in-chief of The DATA BASE for Advances in Information Systems, and as an editorial board member for IEEE Transactions on Engineering Management.

View Keil’s CV »

  • Hsieh, J.J. Po-An, Rai, A., and Keil, M., “Addressing Digital Inequality for the Socio-Economically Disadvantaged Through Government Initiatives: Forms of Capital that Affect ICT Utilization,” Information Systems Research, Vol. 22, No. 2, June 2011, pp. 233-253.
  • Hsieh, J.J. Po-An, Rai, A., and Keil, M., “Understanding Digital Inequality: Comparing Continued Use Behavioral Models of the Socio-economically Advantaged and Disadvantaged,” MIS Quarterly, Vol. 32, No. 1, 2008, pp. 97-126.
  • Mähring, M., and Keil, M., “Information Technology Project Escalation: A Process Model,” Decision Sciences, Vol. 39, No. 2, 2008, pp. 239-272.
  • Tiwana, A., and Keil, M., “Does Peripheral Knowledge Complement Control?,” Strategic Management Journal, Vol. 28, No. 6, 2007, pp. 623-634.
  • Tiwana, A., Keil, M., and Fichman, R.G., “IS Project Continuation in Escalation Situations: A Real Options Model,” Decision Sciences, Vol. 37, No. 3 (August), 2006 pp. 357-391.
  • Keil, M., Mann, J., and Rai, A., “Why Software Projects Escalate: An Empirical Analysis and Test of Four Theoretical Models,” MIS Quarterly, Vol. 24, No. 4 (December), 2000, pp. 631-664.
  • Keil, M., Tan, B.C.Y., Wei, K.K., Saarinen, T., Tuunainen, V., and Wassenaar, A., “A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects,” MIS Quarterly, Vol. 24, No. 2 (June), 2000, pp. 299-325.
  • Montealegre, R., and Keil, M. “De-escalating Information Technology Projects: Lessons from the Denver International Airport,” MIS Quarterly, Vol. 24, No. 3 (September), 2000, pp. 417-447.
  • Keil, M., and Robey, D., “Turning Around Troubled Software Projects: An Exploratory Study of the Deescalation of Commitment to Failing Courses of Action,” Journal of Management Information Systems, Vol. 15, No. 4 (Spring), 1999, pp. 63-87.
  • Keil, M., “Pulling the Plug: Software Project Management and the Problem of Project Escalation,” MIS Quarterly, Vol. 19, No. 4, (December 1995), pp. 421-447.